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Better Banking Experience:
Bank Smarter & Faster, Anytime, Anywhere with Our New & Improved Mobile App

Our mobile app is now made even better.

Introducing a user-friendly mobile app designed to make your banking experience seamless, secure and convenient.

You can now manage your accounts and keep yourself updated through alerts and notifications.

Get the latest updates on our exciting promos, new products, and better services by downloading AGRIBANK Online today!

Download The AGRIBANK App Today

AGRIBANK Mobile - Login
AGRIBANK Mobile - Account View
AGRIBANK Mobile - Savings View
AGRIBANK Mobile - Loan View

Quick and Easy Enrollment

Step 1

Buksan ang app at i-click ang “I have an account.”. (Open the app and click “I have an account.”)


Step 2

Punan ang mga kinakailangang impormasyon. (Fill-out the necessary information.)

Step 3

Gumawa ng PIN para sa iyong account at i-enable ang biometrics. (Create a PIN for your account and enable biometrics.)

Step 4

Mag-log in sa AGRIBANK Online at i-enjoy ang iba’t ibang features nito. (Log in to AGRIBANK Online and enjoy its features.)

Frequently Asked Questions

Our AGRIBANK Mobile App is supported on the following platforms:

  • iOS and iPadOS (iOS/iPadOS 13 and above)
  • Android (version 8 and above)

No. Our Mobile App is completely free to download and install.

Yes! All critical information is encrypted, and no personal information is stored on your mobile device. However, mobile devices do offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account.

The AGRIBANK Online Mobile App offers convenient digital banking services, starting with Digital Onboarding for existing customers (you must have an active AGRIBANK deposit or loan account to register). Once enrolled, you can enjoy full Account Management to view balances, statements, and transaction history. The app prioritizes security with biometric login (Face ID/fingerprint), PIN protection, and OTP authentication, while keeping you informed.

Note: New customers without existing AGRIBANK accounts must first visit a branch to establish their initial deposit/loan relationship before accessing mobile banking services.

With AGRIBANK’s high level of security and multi-factor authentication, you are the only one who can access the mobile app using your PIN or biometrics. However, as always, it is your responsibility to take all reasonable precautions to prevent the fraudulent use of your security information. If your mobile device is lost or stolen, or you feel your log-in credentials may have been compromised, call us as soon as you can to let us know. We recommend that you contact your service provider to have your device deactivated and Contact Us.

Your mobile banking session will time out automatically after a period of inactivity. Unlike online banking, there won’t be a pop-up message advising that it will time out.

Contact Us via our communication channels (email and telephone).

Registration

To set up your account details on the app, you need to have an open account with AGRIBANK and make sure your phone/mobile number is updated. If you are an existing user, you should have access to your log-in information. If you are a new user of the app, you need your AGRIBANK log-on details for the account enrollment (last name, birthday, and account number) to enroll your account on the mobile app.

To log in with your existing account in the app, follow these steps:

Step 1: Open the AGRIBANK Online app.

Step 2: Log in via:

  • Biometrics (if you previously allowed this feature); or
  • PIN (enter your 4-digit PIN)

You will be redirected to the dashboard, use the app, and enjoy the features.

To register your account, follow these steps:

Step 1: Activate Your Account

  • Select ”I have an account”.

Step 2: Accept Terms & Policies

  • Review the Terms & Conditions and Tap ”Next”.
  • Review the Data Privacy Policy and Tap ”Next”.
  • Confirm acceptance by tapping ”Confirm”.

Step 3: Verify Account Ownership

  • To activate your account, enter your:
    • Last Name (as registered in AGRIBANK)
    • Birth Date (format: MM/DD/YYYY)
    • Account Number (your
    • AGRIBANK deposit account number)

Double-check all details and tap ”Next”.

Step 4: OTP Verification

  • An OTP will be sent to your registered mobile number.
  • Enter the OTP in the app to verify your identity.

Step 5: Set a New PIN

  • Create a new 4-digit PIN (avoid obvious combinations like “1234”).
  • Re-enter the PIN to confirm.

Step 6: Enable Biometrics (Optional)

  • For iOS: Enable Face ID for faster logins.
  • For Android: Enable Fingerprint authentication.
  • Tap ”Allow” to enable or ”Skip” to use only PIN.

Step 7: Completion

  • Tap ”Get Started” to access your account.

An email will be sent to you about the account activation confirmation.

Once successfully completed, the account is activated, and you will be redirected to the dashboard.

For more information, please visit the nearest AGRIBANK branch in your area and seek the support of our dedicated FMRs to assist you. Alternatively, you can Contact Us.

It is possible that an error may occur upon your application, causing a piece of your information enrolled in the system to be different from your original data. Follow the details provided on your receipt from the bank. If you would like to change your information, please contact your branch about this issue to update your information as soon as possible, or Contact Us.

Make sure that the number in your account is the same as the number you are using on your mobile phone.

You can enroll in the app as long as you have a deposit account at an AGRIBANK branch. Once enrolled, you can view the following under your name:

  • Deposit Accounts:
    • Microsavings Account
    • Regular Saving Account
    • Smart Time Deposit
    • Starflex Time Deposit Account
    • Bagong Bayani Deposit Account (BBDA)
  • Loan Accounts:
    • Motorcycle Loan
    • Agri-Machinery Loan
    • Agricultural Loan
    • Truck Kabuhayan Loan
    • Abante Loan
    • Home Loan
    • Negosyo Loan

This error means the login information you entered does not match our records. The most common causes are:

A simple typo in your last name, birthdate, or account number.
Outdated information in your profile.
Another account is already using your mobile number.
Please try the following:

Double-check your entries for any typos, ensuring your CAPS LOCK is off.
If the problem continues, please contact your branch immediately to verify and update your information. You can also Contact Us for further assistance.

Biometrics

AGRIBANK Online biometrics is an authentication and security feature within the app that provides additional protection for your account. This may be in the form of fingerprint or Face ID.

To activate biometric login (Face ID or fingerprint) for faster and more secure access:

  • Open the AGRIBANK Online Mobile App
  • Go to Settings
  • Toggle on Biometric Login
  • Follow your device’s prompts to register your fingerprint or face scan
  • Enter your current 4-digit PIN to confirm the change

To deactivate biometric login (Face ID or fingerprint):

  • Open the AGRIBANK Online Mobile App
  • Go to Settings
  • Toggle off Biometric Login

You can manually enter your PIN to log in.

Resetting a Forgotten PIN

  • Initiate App Reset
  • Tap “Reset” on the login screen.
  • Confirm the action by selecting “Yes” when prompted with: “Are you sure you want to reset app activation?”. This will require reactivating your account.
  • Reactivate Your Account
  • The app will return to the initial setup screen (like a fresh install).
  • Do the same steps on how to register your account for a new user (see Registration FAQS)

Changing a Known PIN

  • Log in to AGRIBANK Online Application
  • Go to Settings and click Change PIN
  • Enter your current PIN
  • Enter New PIN (twice for verification)
  • Authenticate with: 6-digit OTP sent to your registered mobile number

After successful OTP verification, you will be automatically redirected to the login Screen to enter your NEW PIN.

Statement Of Accounts

Currently, we can only provide a Statement of Account (SOA) via our branch personnel. We encourage you to visit or speak directly to our branch tellers for kind assistance. Please continuously check and open your mobile app for announcements. We are working so hard to include SOA generation through our mobile app in the coming year!

Yes. Once you’ve enrolled one of your accounts, if logged in, you’ll be able to view all your accounts in one branch. If you have multiple accounts in different branches, it differs.

The information you see in the AGRIBANK Mobile App is shown in real time, so it’s always accurate.

Account Deletion

Visit your nearest AGRIBANK Branch and prepare for the following:

  • One (1) government-issued ID
  • Letter request for account deletion (to be filled up at the branch)

Your mobile account will be deleted in 1 to 2 working days. However, the actual deletion of your data from our systems will be done after five (5) years, in compliance with R.A. 9160.

The bank will delete:

  • Log-in Credentials
  • Device Information (after 90 days)

The bank will retain:

  • Personal Identifiable Information (user’s name, contact details, date of birth, identification numbers, and any other data that can directly identify an individual)
  • Account Information (details related to the user’s bank account(s), such as account number, balances, transaction history, and linked financial products)

Note: If you want to retain your account, but you want to remove it from a registered device, you may deactivate AGRIBANK Online from the device by navigating “Settings,” selecting “Deactivate Device”, and confirming the deactivation on the pop-up window, or on the login screen, locate and tap the arrow icon in the top-right corner. Follow the prompts to deactivate the device.

Security

For security compliance (Zero Trust Policy). Adjustments can be proposed post-launch based on user feedback.

Check for:

  • Official @agribank.com.ph domain
  • Your correct customer details
  • No suspicious links (hover to verify URLs)
  • Consistent branding and formatting

Immediately:

  • Change your PIN via the app or at a branch
  • Contact Us
  • Check for unauthorized transactions

All critical information is encrypted, and no personal information is stored on your mobile device. However, mobile devices do offer you the ability to store your login information for apps installed on the device. If you choose to store your login information, any person who has access to your mobile device can access your account. Furthermore, the app uses end-to-end encryption (HTTPS/TLS 1.2), biometric login (Face ID/fingerprint), auto-logout after 1 minute of inactivity and fraud monitoring for suspicious transactions.